Network drive displaying as empty:

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Issue:

You are browsing to your network drive to find that it is showing the folder as empty. 

The properties of the network drive are showing as off-line and listed as “CSC-CACHE”

Solution:

Please try to reset the cache. 

  • Open Control Panel\All Control Panel Items\Sync Centre
  • Click “Manage Offline Files”
  • Click “View your offline files”
  • Clear all contents
  • Click the “Disk Usage” tab
  • Click “Delete temporary files”

If you are not using Off-line folders then you can simply disable this feature from the Sync Centre control panel applet.

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